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Cybersecurity

Can You Spot a Phishing Scam?
Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. And in this time of expanded use of online banking, the problem is only growing worse. In fact, the Federal Trade Commission’s report on fraud estimates that American consumers lost a staggering $5.8 billion to phishing and other fraud in 2021, a 70% increase from 2020.

It’s time to put scammers in their place.

Online scams aren’t so scary when you know what to look for. And at Rosedale Federal, we’re committed to helping you spot them as an extra layer of protection for your account. We’ve joined with the American Bankers Association and banks across the country in a nationwide effort to fight phishing—one scam at a time.

We want every bank customer to become a pro at spotting a phishing scam—and stop bank impostors in their tracks. It starts with these four words: Banks Never Ask That. Because when you know what sounds suspicious, you’ll be less likely to be fooled.

These top 3 phishing scams are full of red flags:

  • Text Message:  If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Banks never ask that.
  • Email:  Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from you bank, but it’s a scam. Banks never ask that.
  • Phone Call:  Would your bank ever call you to verify your account number. No! Banks never ask that. If you’re ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

You’ve probably seen some of these scams before. But that doesn’t stop a scammer from trying. For more tips on how to keep phishing criminals at bay, including videos, an interactive quiz and more, visit www.BanksNeverAskThat.com.  And be sure to share the webpage with your friends and family.

Play Scam City Danger lurks around every corner.  Play your way to phishing safety by dodging, jumping and ducking difference scams.  Share your score on social media to encourage your friends and family to test their scam savviness, too. The more scam spotters out there, the harder it is for phishing criminals to catch their next victim!

Below are some helpful hints to avoid common scams.





Fishing hook scam concept Federal Trade Commission yearly stats on money lost to scams Phishing red flags image

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Do you know how to fight #phishing? We’ve got everything you need to avoid taking the bait. 🎣 More here: https://aba.social/3lpYQz4 

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Play the new game Scam City to become a scam-spotting master. Then follow up with #phishing tips from #BanksNeverAskThat: https://aba.social/3lpYQz4

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Did you know that fake bank messages are the most reported text scam? Here are 5 clues it’s not really your bank behind the screen: https://aba.social/3lpYQz4 

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Do you pick the aisle or window seat when you fly? #BanksNeverAskThat. They won't ask for your PIN in a call or text, either. That, friends, is a scammer move. Get more tips: https://aba.social/3lpYQz4

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Banks texting you about sweet vs savory would be just as weird as banks texting you a link to login, ‘cause #BanksNeverAskThat. Get more scam tips: https://aba.social/3lpYQz4

Pro Tip - Watch for Misspelled Words Pro Tip - Call the number on your card Pro Tip - never share your pin or password

Fraudulent texts and emails often have typos. Real banks use spell check. Get more tips and play the new game 'Scam City': https://aba.social/3lpYQz4

If you think an email, text, or call might be a scam, play it safe. Just hang up and call the number on the back of your card. Get more tips here: https://aba.social/3lpYQz4

Got an email, text, or phone call that claims to be from your bank, but is asking for your PIN or password? #BanksNeverAskThat. Just hang up and call the number on the back of your card. More tips here: https://aba.social/3lpYQz4

Pro Tip Beware of Scare Tactics

Pro Tip - Be wary of suspicious links.

Image of Scam City game concept

Scam emails, texts, and calls may pressure or even threaten you to respond. #BanksNeverAskThat. Just ignore them, and call your bank directly. https://aba.social/3lpYQz4
Banks will never send you a text or email that asks you to click a suspicious link. Get more #BanksNeverAskThat tips—and play the new game 'Scam City'—here: https://aba.social/3lpYQz4

Think you can dodge these scams and make your way to scam safety? Play the new Scam City game brought to you by the @American Bankers Association! https://aba.social/3lpYQz4

Ask you to send money to yourself with a payment app?
Ask for the password to your payment app?

Unexpected texts about payment apps

Your bank will never ask you to send money to yourself — or anyone else — with payment apps like Zelle, Venmo, CashApp. See what else your bank will never do here: https://aba.social/3lpYQz4
Your bank will never text you and ask you to reply with the password to your Zelle, Venmo, Cash App, or any payment app. See what else your bank will never do here: https://aba.social/3lpYQz4

If you get any text message about payment apps — even if it looks official — just ignore it and call the number on the back of your bank card. See what else your bank will never do here: https://aba.social/3lpYQz4

Unexpected call about payment apps?
image of two islands with sun and clouds

Atari vs. Nintendo image

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Image of pancakes vs waffles

the American Bankers Assocation Scam City image

"Would you rather fight a horse-sized duck or 100 duck-sized horses? Banks never ask ridiculous would-you-rathers. They won’t ask your social security number in calls or texts either. Get scam smart: https://aba.social/3lpYQz4
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Think you can dodge these scams and make your way to scam safety? Play the new Scam City game brought to you by the @American Bankers Association! https://aba.social/3lpYQz4